xbagh Privacy Policy
Your personal information is our top priority. This policy explains how xbagh collects, uses, and keeps your data secure.
This Privacy Policy ("Policy") applies to users of the xbagh platform (https://xbagh.cam). By using this site, you are considered to have agreed to the terms described in this Policy. We respect your privacy and are committed to handling your personal information with the utmost care. Please read this Policy carefully, and if you have any questions, contact our support team.
What Information We Collect
xbagh collects certain necessary information from users in order to operate its services properly. The types of information we collect are described in detail below.
Identity Information
During account registration, we collect the following information you provide:
- Full name (in Bengali or English)
- Date of birth (for age verification — minimum 21 years)
- Email address
- Mobile number (for bKash / Nagad / Rocket verification)
- National ID (NID) or passport number (when required)
Financial Information
Information required to process deposits and withdrawals:
- bKash / Nagad / Rocket mobile wallet number
- Bank account details (for bank transfers)
- Transaction history and amounts
- Deposit and withdrawal timestamps
Note: The minimum deposit amount at xbagh is ৳500 and the minimum withdrawal amount is ৳800.
Technical Information
Information collected automatically while you use the site:
- IP address and device type
- Browser name and version
- Operating system
- Time spent on the site and pages visited
- Cookie and session data
- Referral source (where you came from to reach the site)
Gaming Activity Information
To ensure fair gameplay and promote responsible gambling:
- Play history and results
- Betting patterns and amounts
- Bonus usage information
- Session duration and frequency
- Self-exclusion requests and limit-setting information
How We Use Your Information
xbagh uses your personal information only for legitimate purposes and for the reasons listed below.
Primary Purposes of Use
- Completing account creation and verification
- Processing deposits and withdrawals (bKash, Nagad, Rocket, bank transfer)
- Providing gaming services and displaying results
- Distributing bonuses and rewards (such as the 200% first deposit bonus)
- Managing the VIP program and providing cashback
- Operating 24/7 Bengali live chat support
- KYC verification and fraud prevention
- Complying with anti-money laundering (AML) regulations
- Applying responsible gambling policies
- Improving site performance and security
- Personalizing the user experience
- Meeting legal obligations
For Communication Purposes
We may use your email address or mobile number to send: important account-related notifications, transaction confirmations, security alerts, promotional offers (if you have given consent), and responsible gaming messages. You may opt out of marketing communications at any time.
Cookies and Tracking Technologies
xbagh uses cookies and similar technologies to improve your browsing experience and ensure the site functions properly.
Essential Cookies
These cookies are essential for the basic functionality of the site. They are used to maintain login sessions, perform security verification, and process transactions. Blocking these cookies may prevent the site from working correctly.
Functional Cookies
These cookies are used to remember your preferences (such as language selection and game settings). They make your return visits more convenient.
Analytical Cookies
These cookies are used to collect site usage statistics. They analyze which pages are visited most and how long users spend on the site. This information is collected entirely anonymously.
Managing Cookies
You can delete cookies or stop accepting them at any time through your browser settings. Please note that disabling essential cookies may prevent you from logging in to xbagh correctly or completing transactions.
Information Sharing with Third Parties
xbagh never sells your personal information to third parties for commercial purposes. However, information may be shared in the limited circumstances described below.
Authorized Third Parties
Information may be shared on a limited basis in the following cases:
- Payment processors: With bKash, Nagad, Rocket, and banking partners for transaction verification.
- Game providers: Providers such as Pragmatic Play, JILI, PG Soft, and Spribe may receive the minimum information necessary to operate games.
- Legal authorities: When required under valid legal proceedings, court orders, or applicable law.
- Fraud prevention: With anti-money laundering and fraud detection service providers.
- Technology service providers: For server hosting, security monitoring, and site operations.
All third parties operate under strict confidentiality agreements and may use the information only for the specified purposes.
What We Never Do
- We do not sell your personal information to advertisers.
- We do not share information with third parties for marketing purposes without your consent.
- We do not transfer information to unauthorized or unsecured servers.
- We do not knowingly collect or process information from minors.
Data Security Measures
xbagh uses industry-standard security technologies and practices to protect your personal information.
Encryption
All data transmitted to the site is protected by SSL (Secure Sockets Layer) encryption technology. Your payment information is transmitted with the highest level of encryption, making it impossible for third parties to read.
Secure Servers
Our servers are housed in secure data centers equipped with firewalls, intrusion detection systems, and regular security audits. We remain vigilant in preventing unauthorized access.
Access Controls
Only authorized staff can access your information, and only to the extent necessary to carry out their responsibilities. All staff are bound by confidentiality agreements.
Regular Reviews
Our security measures are regularly reviewed and updated. We apply the latest security technologies to ensure protection against new cyber threats.
Your Rights
As an xbagh user, you have several important rights regarding your personal information.
Right to access:
You may request to know what information we have collected about you. After you contact support, we will inform you within the specified time frame.
Right to rectification:
If any of your information is incorrect or incomplete, you may request a correction. Some information can be updated directly in your account settings.
Right to erasure:
In certain circumstances, you may request that your information be deleted. However, some information must be retained for a defined period due to legal or regulatory requirements.
Right to data portability:
You may request to receive information relating to you in a structured, machine-readable format.
Right to object to processing:
You may object at any time to the use of your information for marketing purposes. Upon receiving your objection, we will stop using the information for that purpose.
Right to close your account:
You may request to close your account at any time. After closure, information beyond what is required by regulatory obligations will be deleted.
Data Retention Period
xbagh retains your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required by legal obligations.
- Active account data: For the entire duration that the account remains active.
- Financial transaction records: A minimum of five years after account closure (for legal and regulatory reasons).
- KYC verification documents: Until the legally required period following account closure.
- Customer service communications: Up to two years after the last contact.
- Marketing preferences: Until the moment you opt out.
- Anonymized analytics data: Indefinitely (as it cannot be linked to any individual).
Protection of Minors
xbagh strictly operates for users aged 21 and above only. We do not knowingly collect any personal information from minors.
Age verification is mandatory during the registration process. If we become aware that a minor is using our services, that account will be closed immediately and all associated information will be deleted.
If a parent or guardian suspects that their child has registered on this site, please contact us immediately at: [email protected]
Policy Changes and Updates
xbagh reserves the right to change, amend, or update this Privacy Policy at any time. If significant changes are made to the Policy, we will notify you in the following ways:
- The "Last Updated" date at the top of this page will be changed.
- A notification may be sent to your registered email.
- A temporary notice may be displayed on the site.
If you continue to use the site after changes are made, you will be considered to have agreed to the updated policy. We recommend that you visit this page regularly.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please do not hesitate to contact us.
Contact Information
Related Policies
Please also read our other policies to learn more about your rights and responsibilities: